When do we Ship? – We attempt to ship the weekday morning after we receive payment. However, when shipping fresh produce we pick, pack and ship the same day. If Mother Nature decides to provide weather which prevents this practice, an order containing fresh produce might be delayed until the weather facilitates the harvesting of your order.
Where do we Ship? – Most products will ship to all continental United States destinations. We will not ship to Hawaii due to state regulations.
How do we Ship? – Fresh peppers are most often shipped in flat rate priority mail boxes. Smaller orders, dried peppers, and seeds are sent regular mail. Depending on destination, shipping typically takes two to four weekdays.
Shipping Charges – The cost of shipping is figured into the price of the products we offer.
Tracking Numbers – Our shipments always go out with tracking numbers. If you have not received your package in a reasonable amount of time, please use our contact form and we will quickly determine the problem and make appropriate resolve.
Customer Pick Up – Working farms are dangerous places. We do not provide customer pick up except for Plant Days each spring and an occasional open house / tour. On these days, we are sure to have animals locked up good and heavy equipment shut down.